Live Transfer Legal Leads
Exclusive inbound calls for personal injury, motor vehicle accident, SSDI and workers' compensation firms, screened first and transferred to your intake team while the caller is still on the line.
Live transfer legal leads
What is a live transfer legal lead?
A live transfer legal lead is an inbound phone call from a person looking for a lawyer, screened first and then connected to your intake team while they are still on the phone. You speak with the prospect right away instead of calling back later.
Grow My Firm Online sells exclusive live transfers and web leads in four practice areas: personal injury, Social Security Disability Insurance (SSDI), motor vehicle accident and workers' compensation. Grow My Firm Online generates more than 200,000 legal inquiries a month.
Who it is for
Which firms should buy live transfer calls?
- Firms with an intake team that can answer every transferred call during the hours they choose.
- Personal injury, accident, disability and workers' comp firms that want to speak with prospects while intent is highest.
- Firms that track which calls sign, so screening questions and filters can be tuned.
How it works
How are live transfer calls generated and screened?
Calls come from legal-specific marketing that reaches people looking for help in the practice areas we sell. Before a call is transferred, the caller is qualified by live call-center agents who ask about the case. For an accident case that includes what type of accident occurred, where it happened, whether the police were contacted and whether anyone was hurt. Calls that do not match your filters are not sent to you.
Location
Calls only from the zip codes, counties or states your firm serves.
Schedule
Receive calls only when your team is available to answer them.
Qualifying questions and caps
Choose the case-fit questions, such as representation status and incident date, and set a daily cap.
Calls vs web leads
Live call transfers vs web leads: which should my firm buy?
A live transfer puts the prospect on the phone with your intake team immediately. A web lead is the answers the prospect gave online, sent by email notification or API, and your team calls them back, so speed to call matters. Many firms use both. Either way, each lead is exclusive to one firm.
| Live call transfer | Web lead | |
|---|---|---|
| How it arrives | Caller connected to your intake line | Email notification or API into your CRM |
| Who calls whom | The prospect is already on the line | Your team calls the prospect back |
| Best for | Teams that can answer every call | Teams that call back within minutes |
| Exclusive | Yes, one firm | Yes, one firm |
Reporting and credit
How do we track calls and handle bad ones?
Our client reporting system provides call tracking for visibility into every call you receive. A call that misses the agreed criteria is credited back under the campaign's return policy, for example when an accident caller was at fault, already has a lawyer or already settled. No long-term contract is required for the standard lead program.
Practice areas
Which practice areas are available as live transfers?
- Personal injury leads
- Motor vehicle accident leads
- Social Security Disability (SSDI) leads
- Workers' compensation leads
Get your intake team ready for transferred calls: pay-per-call for accident cases, targeting pay-per-call campaigns, IVR campaigns and converting calls to clients.
FAQ
Live transfer legal leads: frequently asked questions
What is a live transfer legal lead?
A live transfer legal lead is an inbound phone call from a person looking for a lawyer, screened first and then connected to your firm's intake team while they are still on the phone.
Which practice areas are available as live transfers?
Personal injury, motor vehicle accident, Social Security Disability Insurance (SSDI) and workers' compensation. Grow My Firm Online does not sell leads in other practice areas.
Are live transfer calls exclusive?
Yes. Each call is transferred to one firm only and is never shared with other firms.
Can we choose when calls come in?
Yes. Calls follow your schedule, so you receive them only when your intake team is available, and a daily cap keeps volume at what your team can handle.
Should my firm buy live transfers or web leads?
Many firms use both. Live transfers suit intake teams that can answer every call; web leads suit teams that can call back within minutes. Both are screened and exclusive.
Ready to start getting more leads?